Quire Privacy Policy
Effective September 30, 2026
Who we are
Quire, at quire.happyheartsoftware.com, is made and run by Happy Heart Software, based in Ohio, USA ("we", "us"). This policy covers Quire only.
What we collect
- Your account: your name, email address and profile picture (if you sign in with Google), plus your role, who manages your account, when your access ends, and when you last signed in.
- Your books: manuscripts, chapters, images, covers, book details and settings, and the PDF and EPUB files Quire makes.
- Earlier versions: the last 20 saved versions of each chapter, chapters you've removed, and a record of each build.
- Change history: a record of account changes (such as invitations, role changes and removals), including who made them and the names and email addresses involved. We keep the most recent 1,000 entries.
- Google Docs imports: if you import a Google Doc, you share it by link and our server downloads a copy.
Who can see it
Your library is private to you, and to people you share a library with. Administrators, and the manager of your account, can also open your library to help you and manage access.
How we use your information
Only to run Quire: to sign you in, store and build your books, manage access, and send reminder emails to administrators and managers when someone's access is about to end. Quire doesn't use ads, analytics or tracking, and its only cookies keep you signed in. We don't sell your information or share it for advertising.
Services involved
- Clerk handles sign-in (including Google sign-in), stores your account details and sends invitation emails.
- Vercel hosts Quire, stores your books and our backups, and may keep request logs, including IP addresses, for security.
- Resend sends reminder emails, which include the names, email addresses and access end dates of the people concerned.
- Google provides Google sign-in, and the Google Docs you choose to import.
How long we keep it
- Your books are kept until they're deleted. When you delete a book in Quire, it's moved to a trash folder rather than erased straight away, so it can be recovered if deleted by mistake.
- We make a backup of Quire every night and keep each one for 14 days.
- If your account is removed, your sign-in details are deleted, but your books are kept unless you ask us to delete them.
Deleting your data
To have your account, your books and everything in the trash permanently deleted, email contact@happyheartsoftware.com. We'll confirm when it's done. Copies in our nightly backups disappear within 14 days after that.
You can download your finished PDF and EPUB files from Quire at any time.
Children
Quire isn't directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has sent us information, contact us and we'll delete it.
Your choices and rights
You can ask us what personal information we hold about you, and ask us to correct or delete it. Email contact@happyheartsoftware.com and we'll help. Depending on where you live, you may have additional rights, and we'll honor them.
Changes to this policy
If we change this policy, we'll post the new version here and update the date at the top. If a change affects information we already hold, we'll tell you in the app before it takes effect.
Contact us
Questions about your privacy? Email contact@happyheartsoftware.com.
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